Need to talk to us about the Lilah Raj app? Write to suporte@lilahraj.com. A person reads and replies.
suporte@lilahraj.com
Tell us what happened and, if you can, which device you use. It helps us reply faster.
I did not receive the access code by email
The six-digit code goes to the address you typed, and sometimes it lands in the spam folder or in the promotions tab. If it does not show up, ask for a new code on the same screen. You can also sign in with your Apple ID, which does not depend on email.
How access works
Lilah Raj works by subscription, purchased inside the app. You see your birth chart before you subscribe.
Why do you need my time of birth
A Vedic chart is calculated from the exact moment of birth. The time sets the ascendant and the position of the twelve houses, and without it the chart becomes someone else's. Date, time and city are used for this calculation and to write your readings, as the Privacy Policy explains.
I entered my birth details wrong
Write to support telling us what needs to change. Each request is reviewed case by case.
I want to delete my account
You can do it inside the app, without talking to anyone: open Settings and tap delete account. Deleting it erases your birth details and your readings. If you prefer, support also handles this request and replies within 15 days.
How long it takes for a reading to be ready
Each reading is written for your chart, one at a time, and that takes a few minutes. The screen shows the time while you wait, and you can leave the app and come back later.